FAQs

What is your philosophy?

 

We believe every dog is an individual, just as humans are individuals. Fulfilling a dog’s needs in an urban environment like Hoboken is delicate, constant work. We don’t believe in having a cookie cutter approach to our clients. Long walks with lots of exercise, mental stimulation, and socialization via walking buddies are essential. These are the keys to your dog to being the best version of themselves. We believe in a force free + positive reinforcement approach. A tired dog is a happy & balanced dog!

Myths: Dominance Theory in Behavior Modification of Animals via American Veterinary Society of Animal Behavior 

What are the requirements for becoming a member?

Due to high demand & other factors we require a minimum commitment of 4 walks a week. We implemented this to ensure we have clients we are seeing regularly so we can offer consistency in care. It is near impossible for us to uphold our high standards for dog care with dog owners who have sporadic care needs. Furever Friends does not accept aggressive dogs or those with severe behavioral issues. We only accept well socialized and generally friendly dogs into our program. We also require 2 working copies of your keys, a snug fitting harness/collar for your dog and a standard 4 foot leash (no retractables!) 

Would you take my dog to the dog park?

Dog parks can be a great place for dogs & their owners. With proper supervision & in a civil atmosphere dogs can socialize as well as play with neighborhood pals. However due to the unpredictability of dogs that are not our own & health factors we do not take our pups to the park. We are protective of the well being of our club members. Dog parks more often than not transmit diseases, encourage unbalanced energy/undesirable behaviors and are where most dog bites/fights occur. The same can be said for most daycares. We provide long structured walks that tire your dog out in a manner that is conducive to their mental & physical health. 

Article: Dog Parks Pros + Cons via Association of Professional Dog Trainers

 

How does your app work? 

 

We use a GPS enabled app/dog walking software that allows dog owners to track just how much their pet walked. Clients receive walk check in and check out notifications as well as a GPS map of the walk. Team members also send fun notes/photos with every completed appointment. Clients can also schedule appointments and pay their invoices through the app. 

I am a first time dog owner/new puppy parent. Can you help me?

Certainly. We are with you all the way. We provide puppy visits and can customize your care plan, catering to you & your dog's very specific needs. Furever Friends has a certified dog trainer on staff. Our trainer in addition to our fantastic team can assist with raising puppies and helping recent rescues adjust to to their new homes. Our founder Will is also out there, walking dogs everyday and will most likely be part of the team raising your puppy/caring for your recent rescue. 

 

Who will walk my dog?

 

Furever Friends spends a lot of time (and money) finding our talent. Being a dog lover alone doesn’t qualify someone to be a dog caretaker. We look for passionate individuals with a strong mind. We look not only for dedication to animals but to succeed & put 110% in everything they do. Every team member is background checked & heavily trained/vetted. 

 

How long have you been in business?

 

We were founded in 2019. Our founder Will has been walking dogs in Hoboken for 9 years. After taking a brief hiatus to work on his dog photography projects in NYC he realized he was finally ready to put his knowledge & experience to use. And Furever Friends was born. 

 

Are you licensed, insured, and bonded?

 

We are. We are more than happy to present our certificates and paperwork at our consultations, upon request.  

 

What is your cancellation policy?

 

We don’t charge cancellation fees! You can cancel anytime (even same day) without any charge. We do ask that as a courtesy you cancel (by phone, text, or email) at least 3 hours before your scheduled appointment. The only exception is if a team member arrives at your residence for a scheduled appointment to find your dog is not home or does not need their walk. A full service charge applies in this instance.

 

This is great! How do I sign up? 

 

Please fill out our membership application. We will be in touch with you & your furry friend shortly!

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